Terms of Service for Intenvo

Last Updated: March 26, 2025

Welcome to Intenvo! These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.

1. Introduction

Intenvo is a digital marketing agency providing a range of online services, including but not limited to:

  • SEO optimization and consulting
  • Content writing and blog creation
  • Search intent optimization
  • WordPress website design and development
  • Shopify store setup and customization
  • Other digital marketing services

These Terms apply to all visitors, clients, and users who access our website or engage with our services.

2. Services Provided

We offer professional digital marketing services designed to enhance your online presence and help grow your business. While we strive to deliver high-quality services, we do not guarantee specific results such as first-page rankings on search engines, increased traffic, or conversion rates. Search engine algorithms, market conditions, and competition levels can impact the outcome of SEO and digital marketing strategies.

We reserve the right to modify, update, or discontinue any service at any time without prior notice. Changes to services will not affect ongoing projects unless otherwise stated.

3. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information when requesting services.
  • Use our website and services in compliance with applicable laws and regulations.
  • Avoid engaging in prohibited activities, including but not limited to hacking, spamming, malware distribution, and fraudulent transactions.
  • Maintain confidentiality of account details if provided.

If a user violates these Terms, we reserve the right to suspend or terminate their access to our services without prior notice.

4. Payments & Refund Policy

  • Payment for services must be made according to the agreed terms before the commencement of work.
  • All payments are non-refundable once work has begun. However, refunds may be considered in special circumstances, such as failure to deliver the agreed scope of work.
  • Late payments may result in the suspension or termination of services until outstanding amounts are cleared.
  • We accept payments through secure payment gateways, including Payoneer and other approved methods.
  • If you have any billing disputes, you must contact us within 7 days of the payment date.

5. Intellectual Property Rights

  • All content, designs, and materials created by Intenvo remain our property until full payment is received.
  • Upon full payment, clients receive full ownership of the final deliverables. However, Intenvo retains the right to use completed work for portfolio, marketing, and case study purposes unless otherwise agreed in writing.
  • Users may not reproduce, distribute, or modify any content from our website without obtaining written permission.

6. Limitation of Liability

  • Intenvo is not liable for losses or damages resulting from external factors beyond our control, including search engine algorithm changes, hosting issues, or security breaches.
  • We do not guarantee specific rankings, traffic growth, or conversion rates, as multiple factors influence digital marketing success.
  • Our total liability for any claims related to our services is limited to the amount paid by the client for the specific service in question.
  • We are not responsible for any third-party services, software, or tools used in conjunction with our services.

7. Termination of Services

  • Intenvo reserves the right to terminate or suspend services if a user violates these Terms or engages in unethical business practices.
  • In cases of termination due to a user’s violation, payments will not be refunded.
  • Users may terminate their contract with us by providing written notice. However, fees for services already rendered will not be refunded.

8. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using our services, you acknowledge and agree to our data protection practices. You can review our Privacy Policy here.

9. Dispute Resolution

  • We strive to resolve any disputes amicably through direct communication and negotiation.
  • If disputes cannot be resolved internally, they will be subject to arbitration in Pakistan.
  • The governing law of this agreement shall be the laws of Pakistan.
  • Users agree not to publicly defame or post negative comments about Intenvo without first attempting to resolve issues through formal communication.

10. Changes to These Terms

We reserve the right to update these Terms at any time. If changes are made, the updated Terms will be posted on this page with a revised “Last Updated” date. Users are encouraged to review these Terms periodically to stay informed about any modifications.

11. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us:

Email: [email protected]

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service.